NHS & key works Emergency Last Minute Driving Tests
This is the advice from the DVSA for NHS & key works Emergency Driving Tests
Coronavirus (COVID-19): practical driving tests for NHS & key works
You can apply for a refund of out-of-pocket expenses if your:
- theory test was due to take place on or before Monday 23 March 2020
- driving test was due to take place on or before Tuesday 24 March 2020
Driving tests
Practical driving tests are suspended for up to 3 months.
You’ll get an email to tell you that your test has been rebooked. It will tell you the new date and time of your test.
You will not get this email immediately – it should arrive around 2 weeks before your original test date.
In the meantime, do not call the DVSA customer service centre. They will not be able to help you.
It’s likely that your new test date will be around 3 months after your original date.
If you want to cancel your test
You can cancel your test if you want to get a full refund now. Email the Driver and Vehicle Standards Agency (DVSA) to request this.
You need to include your full name and 2 of the following pieces of information:
- your driving licence number
- your theory test pass certificate number
- your driving test booking reference
DVSA customer services
customerservices@dvsa.gov.uk
You cannot book a future driving test date
If you have not booked a driving test, you’ll be unable to do so at the moment.
When driving tests start again, priority will be given to people who had their test cancelled. This means you will have to wait longer than usual.
Check back for the latest updates.
If your theory test certificate expires soon
Legally, your theory test certificate cannot be extended in any circumstances.
You’ll need to book and pay to take another theory test.
You need to pass this before you can book your driving test.
Book an emergency test if you’re a critical worker
You can still get an emergency test during the suspension period if your work is critical to the COVID-19 response, or you work in a critical sector. These include:
- health and social care
- education and childcare
- key public services
- local and national government
- food and other necessary goods
- public safety and national security
- transport
- utilities, communication and financial services
Book an emergency theory test
Email DVSA to ask for an emergency theory test. DVSA will then tell you what you need to send to prove that it’s essential your theory test goes ahead.
Emergency theory tests
covid19essentialworkerstheorytest@dvsa.gov.uk
Book an emergency driving test
Email DVSA to ask for an emergency driving test. DVSA will then tell you what you need to send to prove that it’s essential your driving test goes ahead.
Emergency driving tests
covid19essentialworkersdrivingtest@dvsa.gov.uk
